TENANTS

Relocating to Colorado Springs, Fountain, Monument, Peyton, or beyond? Renting with us means you don’t have to buy a home to feel at home. With a wide range of properties to fit different budgets and lifestyles, we’ll help you find the perfect place.

Our team is here to make your rental experience simple, comfortable, and stress-free. From move-in to maintenance, we’re committed to keeping our tenants happy and providing a place you’ll be proud to call home.

WARRANTY OF HABITABILITY ACT

Tenant can mail or personally deliver written notice of an uninhabitable condition to the following address: 1665 Briargate Blvd #100, Colorado Springs, Colorado 80920, by email at the following email address: INFO@SYNERGYPROPERTY.NET, or through our online tenant portal or platform with a web address of: https://synergypm.appfolio.com/.

El inquilino puede enviar por correo o entregar personalmente un aviso por escrito de una condición inhabitable a la siguiente dirección: 1665 Briargate Blvd #100, Colorado Springs, CO 80920, o por correo electrónico a : INFO@SYNERGYPROPERTY.NET, o a través de nuestro portal o plataforma para inquilinos en línea por nuestra página de web https://synergypm.appfolio.com/.

PAY RENT ONLINE

Are you tired of writing paper checks and driving all the way to our office to pay rent each month? Now there are a variety of online payment options available allowing you to pay rent 24/7 in convenient and secure ways. Login to the online tenant portal day or night and pay rent at your convenience in a fraction of the time!

E-CHECK

Link your checking or savings account through the tenant portal and pay rent securely at no cost — no more paper checks. Set up automatic payments and enjoy peace of mind knowing your rent is always on time.

ELECTRONIC CASH

Skip money orders and office trips — pay rent in cash at any nearby 7-Eleven or ACE Cash Express location. It’s quick, convenient, and secure (fees may apply).

CREDIT CARD

Pay rent using your credit card though your tenant portal (various fees may apply).

Certified Funds and Checks are accepted at our office.

Once you’ve signed up for online payments, you can:

View online 24 hours, 7 days a week
Pay from anywhere with internet access
Setup automatic payments
Sign up for automatic reminder emails
Review your payment history

In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.

APPLLICATION FEES

Application Requirements

Every applicant 18 years or older must complete a separate rental application.
A $65 non-refundable processing fee is required per application and must be paid before processing.

Portable Screening Reports
Per Colorado law (C.R.S. § 38-12-902), prospective tenants may provide a portable tenant screening report. If a valid report is provided, the landlord cannot charge an application fee or any additional fee to access or use the report.

IDENTITY VERIFICATION

For each applicant or co-signer, a copy of a valid driver’s license or Military ID is required. If needed, we can make copies for you in our office.

EMPLOYMENT VERIFICATION

Each applicant must individually qualify for the property and provide verifiable income equal to at least 2x the monthly rent. Please include one of the following for verification:

Four of your most recent pay stubs
An employment offer letter if starting a new position
Most recent LES (for military applicants)
For self-employed applicants: last year’s tax return or six months of bank statements, plus a current Profit & Loss statement

CREDIT VERIFICATION

600+ credit score: Standard security deposit required
500–599 credit score: Double security deposit required
Below 500 credit score: Application generally declined

Co-Signer Policy
Applicants with no credit but strong landlord references may be considered with an approved co-signer. Co-signers must complete the full application process. If approved, tenants may be required to pay by certified funds. For out-of-state co-signers, a double security deposit will be required.

POTENTIAL ADDITIONAL FEES

Renters Insurance
Renters insurance is required. If you do not provide proof of coverage, you will automatically be enrolled in our software’s liability insurance program at a cost of $15+ per month.

Pets
A $35 monthly pet accommodation fee applies for tenants with pets.

Tenant Responsibilities
Tenants are responsible for minor maintenance items as well as repair costs resulting from misuse.

Brokerage Disclosure To Tenant

In Colorado, different types of brokerage relationships are available. At Berkshire Hathaway HomeServices Synergy Realty Group – Property Management Division, we want you to understand how these work:

Landlord’s Agent – Represents only the landlord, promoting their best interests.
Tenant’s Agent – Represents only the tenant, promoting their best interests.
Transaction-Broker – Assists both landlord and tenant in a transaction, without acting as an advocate for either side.
Customer – A party who has no brokerage relationship with the broker.

For most of our rental properties, we act as the Landlord’s Agent, which means tenants are considered customers.

VIEW FULL DISCLOSURE HERE

MAINTENANCE REQUESTS

Please submit your maintenance request online through your tenant portal.

(Note that requests are reviewed Monday through Friday from 9:00 a.m. to 4:00 p.m., except for holidays. Unless an emergency)

Please allow up to 2 business days for someone to address your maintenance request if it is a non-emergency issue.
If this is an AFTER HOURS EMERGENCY, please call our after-hours answering service at: (719) 528-3135 OR 719-409-7526

PET POLICY

(Pet policy can vary from property to property)

All pets must be negotiated with Berkshire Hathaway HomeServices Synergy Realty Group
We DO NOT accept puppies or kittens under 1 year of age
We DO NOT accept the following dog breeds, sub-breeds, or any mix in their lineage: Dobermans (Including miniatures), Rottweilers, American Staffordshire Terrier, Bull Terriers, Chows, Pit Bulls, Akitas, Mastiffs, Perro de Presa Canarios, Dingos, Cane Carso Vero, Italian Mastiff or Wolf Hybrids
No Flying Squirrels or exotic animals
A picture of the pet or a visit to the office, with the pet is required for breed verification. Pet(s) will not be permitted to cause any discomfort, annoyance, nuisance or in any way to inconvenience and cause complaint from any other resident or neighbor.
Pets will not be permitted to freely traverse the carpeted areas of the building or to commit any damage or nuisance in any part of the premises. Residents must agree and covenant to be financially responsible for any and all damage, loss, or expense arising out of keeping the pet(s) at the premises.
Pets will not be permitted outside a resident’s premises unless restrained by a leash, chain, or fence.
Residents shall not keep any pet with any vicious or dangerous propensities (See Also Above)
Failure or breach of any of the terms and conditions set forth above, the Landlord reserves the right to revoke permission to keep the pet(s) at the premises and to terminate the rental agreement, fine not less than $500.00 and possible eviction can occur.
On units that do not allow pets: NO PETS means NO PETS! No fins, no shells, no fur, no scales, no feathers. Exceptions may be made for fresh water fish tanks, less than 10 gallons. If you are in a unit that does not accept pets, and a pet is found on the property at any time, there is a $500.00 fine and eviction may occur.

TENANT DOCUMENTS